Privacy Policy

Georgian Antiques complies Last updated: October 2026

Georgian Antiques respects your privacy and is committed to protecting your personal information.

This privacy policy explains what personal information we collect, why we collect it, how we use and store it, who we may share it with, and your rights under UK data protection law.

Who we are

Georgian Antiques is responsible for the personal information described in this policy.

Georgian Antiques
10 Pattison Street
Edinburgh
EH6 7HF

Telephone: 0131 553 7286
Email: info@georgianantiques.net

If you have any questions about this policy or how we use your personal information, please contact us using the details above.

Information we collect

Depending on how you contact or do business with us, we may collect:

your name;
postal and delivery address;
telephone number;
email address;
details of enquiries and correspondence;
information about items you have purchased or enquired about;
invoice and transaction information;
delivery information; and
your preferences regarding our email newsletter.

We do not routinely collect special category or other sensitive personal information about our customers.

We may receive your information directly from you when you visit our warehouse, contact us by telephone or email, make an enquiry through our website or purchase an item.

We may also receive enquiry information through third-party antiques websites and marketplaces on which we advertise our stock, including Selling Antiques, Antiques.co.uk, LAPADA, Decorative Collective, Antiques to Buy, Antique Atlas and Love Antiques.

How we use your information

We use personal information where necessary to:

respond to enquiries about our stock and services;
communicate with customers and potential customers;
process and administer purchases;
prepare invoices and maintain sales records;
arrange collection, delivery and international shipping;
deal with queries or issues relating to a purchase;
maintain appropriate accounting and business records;
comply with our legal and regulatory obligations; and
send our email newsletter where appropriate.

We do not sell your personal information to third parties.

Our lawful bases for using your information

UK data protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, we rely on:

Contract – where using your information is necessary to take steps at your request before a purchase or to complete and administer a purchase from us.

Legal obligation – where we need to retain or use information to meet legal, tax, accounting or regulatory requirements.

Legitimate interests – where it is reasonably necessary for us to operate and manage our business, respond to enquiries, maintain appropriate records, communicate with customers and protect our business interests, provided those interests do not override your rights and interests.

Consent – where you have specifically chosen to receive our email newsletter or where consent is otherwise the appropriate lawful basis. Where we rely on consent, you can withdraw it at any time.

Payments

We accept payment by credit or debit card and bank transfer.

Card payments are processed using Accept Cards. Georgian Antiques does not retain customers’ full payment card details.

Banks, card processors and payment providers may process personal information in accordance with their own privacy policies and legal obligations.

Deliveries

Where delivery is required, we share the information necessary to arrange delivery with the relevant courier, carrier or logistics provider. This will normally include information such as your name, delivery address and contact details.

For UK deliveries we may use Steve Briscoe.

For international deliveries we use Equator, and the information required to arrange the shipment is provided to them by email.

International orders may require information to be passed to carriers, agents, customs authorities or other organisations involved in delivering the item. This can mean that personal information is processed outside the UK. Where UK data protection law applies to an international transfer, we take reasonable steps to ensure that appropriate protections are in place.

Email newsletter

We use Mailchimp to send our weekly email newsletter, which may include news, new stock and events.

Customers visiting our warehouse are asked whether they would like to receive the newsletter before being added to the mailing list.

Our website enquiry forms also provide an option to join the newsletter mailing list. Choosing to receive the newsletter is optional and is not a condition of making an enquiry.

Every newsletter includes a link allowing you to unsubscribe or update your preferences. You can unsubscribe at any time.

Mailchimp processes subscriber information on our behalf. As an international service provider, Mailchimp may process information outside the UK subject to appropriate data protection safeguards.

Website enquiries

If you contact us using an enquiry form on our website, we use the information you provide to respond to your enquiry and deal with any subsequent correspondence.

Enquiries may be retained within our email system while they remain useful for correspondence and legitimate business record-keeping. We periodically clear older correspondence that is no longer required.

Making an enquiry does not require you to join our email newsletter.

Third-party antiques websites

We advertise stock on a number of third-party antiques websites and marketplaces, currently including:

Selling Antiques, Antiques.co.uk, LAPADA, Decorative Collective, Antiques to Buy, Antique Atlas and Love Antiques.

If you make an enquiry through one of these services, we may receive your name, contact details, message and information relating to the item you are interested in.

Those websites process information independently in accordance with their own privacy policies. We recommend reviewing the privacy information provided by any third-party website you use.

Accounting and sales records

We use Sage Accounts for our accounting records. Customer information held in Sage is limited to the information required for our accounting and transaction records, including customer names and invoice references.

Customer invoices may contain names, addresses, telephone numbers, email addresses and details of purchases.

Paper invoices are stored in a locked filing cabinet and are retained for at least five years to meet our accounting and business record-keeping requirements.

Where records need to be retained for legal, tax, accounting or dispute-resolution purposes, we may retain them for longer where necessary.

How long we keep your information

We do not keep personal information for longer than we reasonably need it.

Different information is retained for different periods depending on why it was collected and any legal or accounting requirements that apply.

In particular:

invoices and transaction records are retained for at least five years;
email correspondence is reviewed and older information that is no longer required is periodically deleted;
information relating to enquiries and purchases may be retained where it remains relevant to our business relationship or record-keeping obligations; and
newsletter information is retained while you remain subscribed or where we need to maintain a record that you have unsubscribed.

When information is no longer required, it will be deleted or securely disposed of as appropriate.

How we protect your information

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Paper customer records are kept in a locked filing cabinet, and access to electronic systems containing customer information is limited to those who require it for legitimate business purposes.

Who we share information with

We only share personal information where there is a legitimate reason to do so.

Depending on the circumstances, this may include:

payment processors and banks;
accountants and professional advisers;
delivery, courier and logistics providers;
Mailchimp for email newsletters;
Sage and other providers supporting our business systems;
website and IT service providers; and
government bodies, regulators, law enforcement or other organisations where we are legally required to provide information.

We only provide the information reasonably necessary for the relevant purpose.

Your data protection rights

Depending on the circumstances and the lawful basis on which we use your information, UK data protection law gives you rights over your personal information.

These may include the right to:

ask us for a copy of the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information in certain circumstances;
ask us to restrict how we use your information in certain circumstances;
object to certain uses of your information;
ask us to transfer information you have provided to us in certain circumstances; and
withdraw your consent where we rely on consent.

You also have an absolute right to object to your personal information being used for direct marketing.

You will not normally have to pay to exercise your rights. If you would like to exercise any of them, please contact us at info@georgianantiques.net.

The precise rights available depend upon the circumstances and our reason for processing your information.

Complaints

If you have concerns about how we use your personal information, please contact us in the first instance at:

Georgian Antiques
10 Pattison Street
Edinburgh
EH6 7HF

Email: info@georgianantiques.net
Telephone: 0131 553 7286

We will consider and respond to complaints about our use of personal information in accordance with our obligations under data protection law.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

The Data (Use and Access) Act 2025 introduced additional requirements around organisations facilitating and responding to data-protection complaints, so retaining this direct complaints route in the new policy is worthwhile. ICO

Cookies and website analytics

Our website may use cookies and similar technologies that are necessary for the operation of the website or that help us understand how the website is used.

Where cookies or similar technologies require consent, they will not be set until you have made the appropriate choice through our cookie controls.

Further information about the cookies used on this website and how you can manage your preferences is available through our cookie settings.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes to our business, the services we use or applicable law.